Merchanter Knowledge Base

How to fix old Orders That are not Available for Picking

Published February 5th, 2024 by Ryan Osborne

Picking status of “No pick req.” If an order was placed in the system before activating the advanced order picking feature, it will be assigned a status of "No pick req." and won't be available for the picking process. Resolving this issue is a straightforward process: Edit the affected order and navigate to the header tab. Scroll down to the Supply

Assign a Picker and Ready for Picking a Batch of Allocated Orders

Published January 25th, 2024 by Ryan Osborne

Assign a Picker to a Batch of Orders This first stage can be performed as a batch: every morning you may want to set your pickers and generate the works orders for the day! Rather than entering each order individually, the pickers can be set as a batch process. From the menu click “Sales” and pick “Live Orders” from the drop-down menu. This screen

How to Add a Stock Source Country to a Product

Published September 5th, 2024 by Ryan Osborne

How to Add a Country of Origin to a Product Record Understanding where your products come from is essential for many businesses, especially when dealing with stock and order analysis or when specific documentation requirements are in place. Whether you need this information for internal tracking, customer inquiries, or legal documentation, adding th

How to set up a Generic Bulk Product for Bulk Purchases

Published September 6th, 2024 by Ryan Osborne

Creating a Bulk Product for use in Bulk Purchasing Operations A generic bulk product is a specialised item within the system that should not be sold directly but is intended solely for bulk purchases. It allows for flexibility in order large quantities of raw materials or products that can later be broken down into different items for sale. For exam

Setting up an Employee for Order Picking

Published January 24th, 2024 by Ryan Osborne

Employee Picker Activation To set upDouble-clicking an employee with the ability to pick orders, ensure that you are logged in to Merchanter/UT400 with a user account holding a "Prime" role or you will not have the required permissions to complete the next steps. Once logged in, locate the "Settings" button on the menu at the top right. From the sys

How to Setup Quick Customer Search and Creation

Published October 15th, 2024 by Ryan Osborne

Quick Search and Cash Customer Creation overview. In Merchanter, efficiency is key, especially for your sales team when every second counts during the process of raising orders and adding new customer records. To streamline this, you can activate the Pre-Order Customer Search and Quick Cash Customer Creation features, allowing your team to swiftly l

How to set up Product Analysis Categorisation

Published June 13th, 2024 by Ryan Osborne

Product Categorisation – Categories, Groups and Subgroups What is Product Categorisation? Product categorisation refers to the process of organising and classifying products or items within Merchenter based on various attributes or criteria. This categorisation allows for efficient management, analysis, and reporting of products across the organisat

How to Raise a Bulk Purchase with Generic Bulk Products for Call-Off

Published September 6th, 2024 by Ryan Osborne

Creating Bulk Purchase Orders Using Bulk Products For Call-Off This guide will walk you through the process of raising a bulk purchase using bulk generic products and then raising a call-off for specific product sales lines from the generic product lines to a single purchase order for call-off. Setup generic product(s) first Make sure you have alrea

How to Create a Picking Document Scenario

Published January 24th, 2024 by Ryan Osborne

Picking Document Generation Triggers To set up a Picking Document scenario to generate works order documentation when an allocated order has a picking status, ensure that you are logged in to UT400 Merchanter with a user account holding a "Prime" role or you will not have the required permissions to complete the next steps. Once logged in, locate th

Raising One Sales Order Call-Off from Multiple Bulk Sales Orders

Published September 3rd, 2024 by Ryan Osborne

Pulling Multiple sales lines from bulk orders onto one sales order for call-off This guide will walk you through the process of consolidating product sales lines from several bulk sales orders and putting them onto a single sales order for call-off and delivery to your customer. For this example, we will be using a customer called Alderstone Builder

Confirming the Picked Order

Published January 25th, 2024 by Ryan Osborne

Confirm Your Pick Once the team has performed the physical pick of the order and the quantities are confirmed, you can go back into the order in Merchenter and click Confirm Picked. Or you can go back to the Live Orders list under the sales menu. Use the filters to get a tight list of picked orders and then click the action button to confirm the ord

How to Turn on Advance Order Picking

Published January 24th, 2024 by Ryan Osborne

Activate Order Picking in Your Ledger To set up order picking on your ledger, ensure that you are logged in to Merchanter/UT400 with a user account holding a "Prime" role or you will not have the required permissions to complete the next steps. Once logged in, locate the "Settings" button on the menu at the top right. From the system settings screen

How to create a customer discount Price Table

Published September 11th, 2024 by Ryan Osborne

Price tables - Customer band discounts In this example we will be setting up a Base Price Discount table to automatically price my sales lines for different customer bands. You can use the same method to create price tables for: Customer band cost uplift Customer band fixed prices Quantity break discounts Quantity break cost uplifts Quantity break

How to Bulk Import Product Supplier Codes

Published July 24th, 2024 by Ryan Osborne

How to upload Product Supplier Codes via Excel This guide will walk you through the steps to import supplier product codes using an Excel spreadsheet against your Merchanter products. These codes could be used on your purchase orders to help avoid confusion when ordering products from your suppliers. Step 1: Access the Product Supplier Codes Menu Go

Advanced Order Picking Overview

Published January 24th, 2024 by Ryan Osborne

Order Picking Overview The activation of Advanced Order Picking introduces several newly allocated order statuses in Merchanter/UT400, providing enhanced control over the sales order lifecycle to better align with your business processes. With the activation of this feature, additional sub-statuses such as "Required (Future pick)," "To pick (Today)

Assign a Picker to a Single Order and Ready for Picking

Published January 24th, 2024 by Ryan Osborne

How to Assign a Picker First, we need to begin the order-picking process to set pickers against the required live allocated orders on the system. This can be done at several different stages of your orders lifecycle and from several different screens: the system is very flexible. You can select the picker when allocating an order from the Confirm Or